Dr. Andrea A. Francis - Department Quality Analyst, City of Austin
Instructor for CTE 3313P.R04 : Project Management
Dr. Andrea A. Francis brings over 20 years of real-world experience in project management, quality systems, and organizational strategy to her role as a lecturer. She currently serves as a Department Quality Analyst for the City of Austin, where she leads cross-functional initiatives, drives process improvements, and uses data analytics to enhance operational outcomes. Her practical experience in public service and organizational leadership informs every aspect of her teaching.
Dr. Francis holds a Doctor of Business Administration in Strategy and Innovation, an Executive MBA, and a Bachelor of Arts in Psychology. In addition, she is certified as a Project Management Professional (PMP), Lean Six Sigma Black Belt, Certified Scrum Master, and Data Analytics Professional.
Beyond her professional work, Dr. Francis is actively involved in her Round Rock, Texas, community, serving on a school board, supporting local outreach programs, and leading international mission projects in East Africa, focusing on education, maternity health care access, and clean water in hard-to-reach communities.